# Common questions Updated: 2026-07-26 Canonical page: https://methodapp.net/docs/common-questions Docs index: https://methodapp.net/docs The things that most often look broken in Method but are working as intended. A session you started but never saved is still a draft, and drafts stay out of History. Check whether the resume bar is still showing on iOS. If it is, the session is unsaved. See [Planned vs completed](/docs/planned-vs-completed-training). A program has to be **active** to appear on the calendar. Building and saving a program leaves it unscheduled. Activate it from the program page. That is the free account window. Method Pro keeps your full history. Older records stay stored and reappear when Pro is active. Active or scheduled content requires Advanced fields. Method names the program or schedule holding the requirement. Archive, complete, or unschedule it first. See [Basic vs Advanced tracking](/docs/basic-vs-advanced-tracking). Smart loads need Advanced tracking enabled and enough recent history for that movement. Method leaves the field blank until it has both. Muscle coverage reads the target muscles on each exercise record. If the exercise has no targets set, its sets are reported separately as unattributed. Fix the record in the [exercise library](/docs/exercise-library). Use **Restore purchases** on the iOS subscription screen. If the subscription was bought on web, sign in with the same account. See [Subscription and billing](/docs/subscription-and-billing). Correct it on the summary page before saving. Pace recalculates from the corrected distance. See [Track cardio](/docs/track-cardio-and-review-activities). That is intended. Completed records keep the prescription they were trained with, so program edits leave past training alone. ## Still stuck - [Contact support](/support) Include your account email and the exact state that looks wrong. - [Analytics methodology](/docs/analytics-methodology) Every formula behind the numbers, if something looks miscalculated.